Making a booking is only half the job of a good dock appointment scheduling service. MobileDOCK cares as much about how an appointment is used, as it does about the plan. So at MobileDOCK we focus heavily upon these execution of a booking. About what happens when a vehicles arrives to site.
You are able to configure workflow steps for when a vehicle arrives, which step through the full lifecycle of the booking. This can be as simple or complex as a location requires.
- At Security
- Keys In
- On Dock
- Off Dock
- Keys Out
Where practical we look to automate as many steps along the way with license plate recognition (LPR/ANLPR), QR codes, PIN codes, driver self-check in. Or even automate execution exceptions such as:
- No Show
And then at each step of the process allow you to optionally collect additional data, such as:
- Driver Name
- Driver Phone Number
- Vehicle License Plate
- Responses to Safety Questions
- COVID-19 or other Health Questions