Booktopia is Australia’s largest online bookstore, with over 1.8 million books across 150,000 different titles in stock and access to more than 6 million other titles.
Booktopia ships to every corner of Australia and NZ from a distribution center in Sydney and employs over 250 staff.
In 2014 Booktopia moved to a 10,000sqm warehouse in Lidcombe and in 2016 increased their space when an adjoining warehouse taking their total floor space to more than 13,500sqm.
Given the constricted access to the dock, all inbound deliveries were sent to the adjoining DC and shuttled back to the primary DC.
The challenges of this included:
Booktopia deployed Mobiledock to schedule all inbound deliveries directly at the primary site removing the need to shuttle freight from the overflow site.
Following deployment, all inbound deliveries were scheduled with a planned time to access to Booktopia’s dock.
Upon arrival at Booktopia’s dock, driver’s booking confirmation forms are scanned to confirm the arrival time and to automatically generate the freight stickers.
This solution has driven many benefits for Booktopia including: