After all the effort of configuring, booking and executing bookings, your loading dock management service has a large pool of rich data available for reporting and analysis. A good dock appointment scheduling solution needs to allow easy and comprehensive reporting.
Within MobileDOCK configurable dashboards allow you to define collections of “insights” into your operation. You might have a dashboard for your whole Location, detailing carrier performance, booking volumes and other important metrics. Another dashboard might focus on an individual supplier performance. Or you may have an important tenant, and want to report to them on how well you are managing dock operations for them.
Using the Carrier Performance Matrix insight, you can see which carriers arrive on-time, early, late, and combine this with dock performance to know if vehicles are staying on site for the allocated time, or over-staying.